Customer service is key to outcomes for injured workers. That’s why I’m especially proud of the way we work with injured workers. Treating people with respect and compassion leads to better results — for employees, their employers and their carriers and third-party administrators.
Read MoreLumbar fusion surgery should not be the first line treatment for a majority of Ohio’s injured workers with back pain, according to a new rule. The Ohio Bureau of Workers’ Compensation implemented the guideline Jan.1, to curb unnecessary back surgeries and reduce the risk of opioid abuse. It is said to be the most restrictive rule of its kind in the workers’ compensation system.
Read MoreThe end of one year and start of another is a great time to assess the work we do and see how we can improve things going forward. One of my professional New Year’s resolutions is to look for ways to better serve the people we work with, especially injured workers and their employers.
Read MoreMore than half of American adults face “unpleasant and potentially hazardous” working conditions. Almost three-quarters spend at least one-fourth of their work time in “intense or repetitive physical labor.”
Read More“Early referral for outpatient rehabilitation may reduce the utilization of health services that carry greater risks or costs in those with nontraumatic knee pain.”
Read MoreA new outcomes registry may lead to improved care for injured workers. At least, it’s a step in the right direction.
Read MoreThe workforce is definitely aging, and that can be great for employers. These workers typically are extremely loyal, dedicated to quality, and can serve as mentors to younger workers with less expertise and experience. To get the most benefit from older workers, companies need to make sure they stay safe and healthy. Understanding some of the unique factors involved in the aging process can help protect these workers, and make sure they get the most appropriate treatment when they are injured.
Read MoreLow back pain (LBP) is one of the most pervasive medical conditions in the U.S. An estimated one-quarter of American adults say they have experienced LBP for at least 1 day in the past 3 months; so it’s no wonder it is one of the most common ailments we see among the injured workers we treat.
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